Best Buy

BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels. Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in. We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly. To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dadeland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.

Horatio Civalero
5 Star
It's a great place to see the latest gadgets. Looks incredible after their remodeling. It's a real showroom and has the best prices of unlocked samsung phones. Had no idea 4 years ago, and they have the latest technology..with the best prices possible.
Tuesday 30th July 2024

Alfredo Schery
5 Star
Hello. Yesterday I went to buy a Mac Pro and thanks to Jose I had an excellent experience. He helped me with the online and physical store search, and he guided me on the specifications. He took the time so that I could get what I needed.
Sunday 1st September 2024

Alexander Neff
5 Star
Jose is an outstanding Best Buy Employee that helped me purchase my first TV from this store. I have already been back twice now and always ask for Jose's assistance, which he is more than happy to help! I also wanted to thank Erwin, the manager of the store for all the recent help. When Erwin was first being introduced to me by one of the employees, I could see how comfortable and happy the employees were with Erwin. It's hard to find a good leader, one who actually cares, is passionate about what they do, and creates an environment for his team to learn and succeed. And last but not least, Tyler, the security specialist who never fails to welcome me to the Best Buy store and always guides me to the right location to find what I am looking for, thank you Tyler.
Tuesday 19th November 2024

Carla Velasquez-Deulofeu
2 Star
Usually don’t have an issue when coming to this Best Buy with my husband and the people at the main checkout are wonderful. That being said, it’s the first time I’ve come on my own trying to purchase a very basic gaming set up and possibly update my home office. I’m in the market for 3 monitors and a new laptop - but getting someone in the computer dept was more than a mission. I felt like I was very much dismissed and never asked if I needed help. When I went to the counter to get a price check and ask if someone could help me, was basically told no one can help while employees were on their phones, no doubt price checking items, but still felt very dismissive. I used to work at Best Buy in that same department. I’m someone who’s very tech savvy and had questions that can’t be asked based on the app or the limited store displays, but I feel as though assumptions were made and as a result I left. The reason people come to the stores is for the communicative experience beyond what the website can offer - but I can get the same if not better customer service from Amazon so that’s what I intend to do. Only thing I purchased was a controller that I found myself and the main checkout staff was super nice. After this I’m considering cancelling the membership I purchased earlier this year. I hope the focus on customer experience improves.
Saturday 14th September 2024

LIMITLESS PRODUCTION SERVICES
2 Star
I experienced poor customer service during my two visits to purchase equipment. The first time, I waited about 23 minutes for assistance in an empty store with over 10 employees present but not helping. After making my purchase, I had to wait for someone on break to accompany me to my car and retrieve the cart I used for the TVs. After waiting seven minutes, I decided to leave with the TVs, at which point several employees confronted me and tried to stop me from exiting. I expressed my frustration with their inaction. Today, I returned to buy a camera. Despite there being five employees near the camera section, I waited another 15 minutes to make my purchase. This was extremely disappointing, and I will not return to this store. Best Buy should ensure all employees are adequately trained in customer service and product knowledge.
Saturday 12th October 2024